Terms & Conditions

Last updated: 16 October 2026

Welcome to Knowlix Store (“Knowlix”, “we”, “us” or “our”). These Terms & Conditions explain the rules for using knowlix.store and purchasing digital products from us. By browsing our website or placing an order, you agree to these terms. If you do not agree, please do not use the store or make a purchase.

1. Digital products and descriptions

Knowlix Store offers digital resources, which may include ebooks, guides, templates, design resources, bundles, audio content and other downloadable or online materials. Product pages describe the included content, format, access method and any specific usage terms. Please review the product details and available previews before purchasing.

We make reasonable efforts to keep product information accurate. If you notice a material error or believe a product does not match its description, contact us so we can review it.

2. Orders and pricing

Prices and available payment methods are displayed on the website or at checkout and may change before an order is placed. The price applicable to your order is the price shown at checkout when you complete the purchase, subject to correction of genuine errors and applicable law.

Please provide accurate contact and order information. An order is generally processed after payment has been confirmed. We may contact you to verify an order or address an apparent listing, pricing or payment error. If an order cannot be fulfilled, we will contact you and arrange an appropriate resolution in accordance with applicable law.

3. Payment

Payments must be completed using the payment methods made available at checkout. By using a payment method, you confirm that you are authorised to use it. Payment transactions may be processed by third-party payment providers and may be subject to their terms, checks and privacy practices. Knowlix does not ask you to send passwords or full payment-card details by email or support message.

4. Digital delivery and access

After successful payment, your purchased digital product will be made available through the delivery method stated on the product page or in your order instructions. Depending on the product, this may involve a download link, an email, or access to a third-party hosting service.

Please use a valid email address and follow the provided instructions. Delivery can sometimes be delayed by payment verification, spam filters, incorrect contact details or technical issues. If you do not receive access or a link does not work, contact knowlix.store@gmail.com with your order number so we can help.

5. Permitted use and intellectual property

Unless a product page or accompanying licence expressly states otherwise, purchases are for your personal use. Purchasing a digital product does not transfer ownership of its copyright or other intellectual property to you.

You must not, without the necessary permission or licence:

Resell, sublicense, redistribute or publicly share purchased files or access links.
Copy or republish content in a way that infringes another person's intellectual property rights.
Claim authorship or ownership of content that you did not create or do not have rights to use.
Use the website or any product for an unlawful purpose.

Some products may contain third-party materials. Those materials remain subject to their respective owners' rights and applicable licence terms. You are responsible for checking that your intended use is permitted.

6. Refunds and cancellations

Refund and cancellation requests are handled under our Refund Policy and, where relevant, our Cancellation Policy. Digital products may not be eligible for return after delivery or access, except where a refund is approved under our policies or required by applicable law. Nothing in these terms limits consumer rights that cannot legally be excluded.

7. Acceptable use of the website

You agree not to misuse the website, attempt unauthorised access, interfere with its operation, distribute malicious code, engage in fraudulent activity, or violate applicable laws or the rights of others. We may take reasonable steps to protect the store, customers and service providers if misuse or suspicious activity is detected.

8. Third-party services and links

Some products or delivery methods may rely on third-party websites, platforms or file-hosting services. Those services are operated independently and may have their own terms, availability limits and privacy policies. We do not control third-party services, but please contact us if a third-party link supplied with your order appears broken or inaccessible.

9. Website availability and disclaimers

We aim to keep the website, product descriptions and delivery instructions available and accurate, but uninterrupted access cannot be guaranteed. Maintenance, technical issues or third-party service interruptions may temporarily affect access. To the extent permitted by law, the website and its content are provided on an “as available” basis. Any rights or warranties that cannot legally be excluded remain unaffected.

10. Limitation of liability

To the extent permitted by applicable law, Knowlix Store will not be liable for indirect or consequential losses arising from use of the website or digital products. Nothing in these terms excludes or limits liability where such exclusion or limitation is not permitted by law, including any mandatory consumer rights that apply to your purchase.

11. Changes to these terms

We may update these Terms & Conditions from time to time. The latest version will be posted on this page with a revised “Last updated” date. Changes apply from the time they are posted, subject to applicable law. Please review this page periodically.

12. Governing law

These terms are subject to applicable laws of India. Any dispute will be handled by the appropriate forum or court with jurisdiction under applicable law. Nothing in this section takes away any mandatory consumer rights or jurisdiction protections that apply to you.

13. Contact Knowlix

If you have questions about these terms, a product or an order, contact us at knowlix.store@gmail.com. Please include your order number where available, and never send passwords or full payment-card details.